Please help. My iPad will not install the secure web app from iTunes, it appears frozen. Also my iPad said it could not download Webroot.
Page 1 / 1
Hello MW, welcome to the Webroot Community!
Have you checked how much memory you have available on the iPad? If you are running low, that will keep it from downloading, and COULD cause it to freeze up as well. Remember, even if you have 50 Mb available, and the download only takes 10 Mb, that will not be enough room as the device needs free memory available in order to operate.
? Can you take a look over here and give a hand? You know a lot more about iOS than I do!
Have you checked how much memory you have available on the iPad? If you are running low, that will keep it from downloading, and COULD cause it to freeze up as well. Remember, even if you have 50 Mb available, and the download only takes 10 Mb, that will not be enough room as the device needs free memory available in order to operate.
? Can you take a look over here and give a hand? You know a lot more about iOS than I do!
Hello ?,
Welcome to the Webroot Community,
Would you go to the Apple Store and download from there and just type in the search bar "Webroot SecureWeb Browser"
See if that works for you?
Kind Regards,
Welcome to the Webroot Community,
Would you go to the Apple Store and download from there and just type in the search bar "Webroot SecureWeb Browser"
See if that works for you?
Kind Regards,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.