No Forgotten Password Email Sent
https://
No email shows up - Why is this not working?
This makes absolutely no sense and is utterly confusing and not clearly explained when setting up webroot as far as I remember.
![Product Help: Posted 1 comment! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/1e1b4ba4-59ff-4b53-925a-1b4899e872c9_thumb.png)
I’m having the same problem, been through all the web based support articles.
Where is this “Dash Board” referred to in the previous post.
I don’t have 25 min to wait on support at this time.
Just so that I understand, are you trying to reset your password for your community account or your Webroot product?
![Product Help: Posted 1 comment! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/1e1b4ba4-59ff-4b53-925a-1b4899e872c9_thumb.png)
Webroot. All my attempts to reset indicates the method will be sent to my email.
I have received none.
Thanks for clearing that up
![Product Help: Posted 1 comment! Badge](https://uploads-us-west-2.insided.com/webroot-en/attachment/1e1b4ba4-59ff-4b53-925a-1b4899e872c9_thumb.png)
~Snip ~ Private Information Removed~ PTD
Please send
Click on to “freydrew” name then click “ Send Message”
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/0568ba0c-7bef-4e86-a9e1-bf2de21967e8.png)
![](https://uploads-us-west-2.insided.com/webroot-en/attachment/8dbbbd45-4b3f-42a3-bace-d50a21fbf331.png)
Hi, I have the same problem
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.