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I have an online account but when I go to login it tells me it doesn't recognize the email.  I don't know why and I can log in fine when I'm at webroot.
Hi seal66

 

Welcome to the Community Forums.

 

One needs to have have the Permissions to Allow set on the Password Manager section on the Web Console.  So please see  or Open a Support Ticket and get the Support Team to check and make sure all the Permissions are set to Allow.

 

Hope that helps.

 

Regards, Baldrick

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