I renewed several weeks before expiriation. The password manager worked fine until today. When I logged in I recd message that account was inactivated. I have tried numerous times to activate in the webroot module. I tried uninstalling the password manager. Nothing has worked.
Page 1 / 1
Hello sirieener,
Welcome to the Community Forum,
You have to Contact Support so that they can transfer your Passwords to the new account. This happens when you renew with a new keycode. So submit that ticket ASAP if this is the case.
Please let us know if this gets resolved or not.
Kind Regards,
Welcome to the Community Forum,
You have to Contact Support so that they can transfer your Passwords to the new account. This happens when you renew with a new keycode. So submit that ticket ASAP if this is the case.
Please let us know if this gets resolved or not.
Kind Regards,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.