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Paswords

  • December 3, 2014
  • 3 replies
  • 28 views

I have had to change my password several times because when I try to log in I get a msg telling me my password is not valid? Can someone please help! This is very frustrating!!!!

3 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • December 3, 2014
Which password are you referring to:
 
  • The Password for the Console, which also is for Backup&Sync and Password Manager
  • The Password within your software for Access Control (Required to bypass protection or to change WSA settings)
  • The Password for the Community?

  • Author
  • Fresh Face
  • December 3, 2014
I'm sorrr. I  was refering to tthe webroot toolbar icon.

shorTcircuiT
Gold VIP
  • Gold VIP
  • December 3, 2014
No worries, it gets confusing at times with different passwords.  :) 
 
If you can log into the Console, but not the Password toolbar, please submit a Trouble Ticket.  There has been an occasional issue with that, and Support is needed to fix it.