I have determined definitively that Webroot is preventing a specific Active-X control from loading in IE 11.
My wife's company has a corporate intranet that is accessed by launcing an RDP session over SonicWall NetExtender SSL-VPN and loading a session on a Virtual Machine. Up until Friday everything was fine. I have four laptops in the house - three are running WSA-ISP. I tested all four machines - the three running WSA get a pop-up that a specific Active-X control isn't loaded and to install it. But its won't install and she can't access the site. The one without WSA loaded fine.
So on her laptop, I disabled WSA and all was good, no popup no problems. Enabled WSA and the RDP session won't load. It's a PITA to have to disable Webroot before each session. And I'm concerned that she'll just turn it off and leave it off. And I don't know what changed - could be the corporate intranet or it could be WSA.
Windows 7 Home Premium, IE 11 (I tried a downgrade to 10 - same result). Culprit Active-X control is called 'XTSAC Control' and is part of the SonicWall SSL-VPN package.
I'm fairly saavy, I've done my homework and now I'm reaching out. Let me know what additional information is needed.
And thanks for your help.
Remote Desktop Active-X control being blocked
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