Hi,
I renewed my Webroot subcription today by clicking the button in the client ($10 off thru geek squad) but the client still says subscription expired (it expied in April after my 6 free months on the computer I bought at Best Buy). How do I get it to know I renewed. Very frustrating...thanks for any help.
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Hello Angelus5150, and Welcome to the Webroot Community,
I believe you have no need for concern, and your BestBuy renewal will be in the process of going through overnight probably, as clearly described by our well-informed David here:https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/When-does-activation-start-with-renewals-from-Best-Buy/m-p/174058#M4193
Hope this helps, and let us know if you have more questions. Thanks.
I believe you have no need for concern, and your BestBuy renewal will be in the process of going through overnight probably, as clearly described by our well-informed David here:https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/When-does-activation-start-with-renewals-from-Best-Buy/m-p/174058#M4193
Hope this helps, and let us know if you have more questions. Thanks.
Yup, it did renew over night..thanks!
Many thanks for letting us know, and glad to know all is well now!@ wrote:
Yup, it did renew over night..thanks!
Get back to us if you have questions anytime, and take a read of all the great info that's available here, and the 'inmates' (lol) are a friendly bunch :D
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