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I currently have almost a week before i renew. why is webroot attemping to collect my renewing cost days before expiration. My banking institution has that cost amount currently pending

Best answer by TripleHelix

Hello @afcs316 

 

Is it from Webroot directly or Best Buy Geek Squad Subscription?

 

If from Webroot Directly please contact Webroot sales:

Email is best:

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Or Geek Squad Subscription as they look after there own:

 

Subscription Software from Best Buy:

BestBuy-GeekSquad logo

Chat with a Geek Squad Agent

Call 1-888-BEST-BUY or (1-888-237-8289)

 

Thanks,

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2 replies

  • Author
  • Fresh Face
  • 1 reply
  • June 23, 2022

Webroot is asking for renewal too soon. My banking institution currently have that amount pending


TripleHelix
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  • Moderator
  • 9125 replies
  • Answer
  • June 23, 2022

Hello @afcs316 

 

Is it from Webroot directly or Best Buy Geek Squad Subscription?

 

If from Webroot Directly please contact Webroot sales:

Email is best:

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Or Geek Squad Subscription as they look after there own:

 

Subscription Software from Best Buy:

BestBuy-GeekSquad logo

Chat with a Geek Squad Agent

Call 1-888-BEST-BUY or (1-888-237-8289)

 

Thanks,


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