I just purchased and ran the software. It found multiple threats but I am still being bombarded with surfkeepit adds. What can I do?
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Hello and Welcome to the Community Forum,
SurfKeepIt is an adware program, that displays pop-up ads and advertisements on web pages that you visit. These advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.
Please check here about PUAs, https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
If you cannot fix this yourself then please issue a Support Ticket free of charge with an active subscription.
Hope this helps,
Kind Regards,
SurfKeepIt is an adware program, that displays pop-up ads and advertisements on web pages that you visit. These advertisements will be shown as boxes containing various coupons that are available, as underlined keywords, pop-up ads or advertising banners.
Please check here about PUAs, https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
If you cannot fix this yourself then please issue a Support Ticket free of charge with an active subscription.
Hope this helps,
Kind Regards,
I had already tried all of the things listed in the link. Now I am getting the "call this number to fix the virus" messages. Are these not somrthing that Webroot should be able to locate?
Hello J_Bar,
Well again this number is a SCAM and you need to please issue a Support Ticket ASAP!
Regards,
Well again this number is a SCAM and you need to please issue a Support Ticket ASAP!
Regards,
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