How does one turn OFF System Cleaner Settings?..................and how does one post a screenshot on this board?
Answer
System Cleaner Settings
+36Best answer by JimM
Please see my comment in this thread. 🙂@ wrote:
..................and how does one post a screenshot on this board?
You can turn off the scheduled cleaner if you would like (screenshot below). As long as you do not manually click "Clean Up Now", the System Cleaner will not activate.
Please see my comment in this thread. 🙂@ wrote:
..................and how does one post a screenshot on this board?
+36
I moved your post over to the right thread for you Lyle. 😉
+36Thank You!
Please "Reset to Defaults" and uncheck "Run on bootup if the system was off at scheduled time". This should keep the System Cleaner from performing a cleanup.
+36As you can see by my screenshot that was done......................However Mike I followed your directions and will monitor for the next few days. Thank you!
It's of course possible that a cleanup was run manually as well. If you ever click "Cleanup Now" on the main screen of WSA, you're doing a system cleanup.
+36Never clean up Manualy fro WebRoot, except for one time back in December as my logs indicate. So fail to understand the cleaning four (4) days ago??
I'll have to suggest following Mike's advice. You're the only user of this computer? If it's the family computer, for instance, somebody else may have done it.
+36I had it set as per Mike's instructions prior to Posting. I have reset following his instructions..............................and have a look at my NEW LOG attached! How does Webroot account for that???? I do not want ANY cleaning done without my INPUT!
+56Hi Lyle that is normal as I have the same settings as you and it shows in my log but it does not clean anything!
Daniel
Daniel
If the cleanup actually runs, there will be data within the Notepad listing files/items that were removed (temp files, cookies, etc.).
There would also be time elapsed as no cleanup finishes in less than a second.
There would also be time elapsed as no cleanup finishes in less than a second.
+36
Are you sure you didn't run a manual scan 4 days ago?
Your first screenshot is of the cleanup log within Notepad (which shows yesterday 2/7/2013)
Your second screenshot shows 4 days ago and was from within the agent which looks like it would have been a manual scan 4 days ago (or there would be subsequent scans automatically occuring).
If this scan happened automatically, we can move forward by collecting Opening a Support Ticket so that we can collect WSA Logs.
Your first screenshot is of the cleanup log within Notepad (which shows yesterday 2/7/2013)
Your second screenshot shows 4 days ago and was from within the agent which looks like it would have been a manual scan 4 days ago (or there would be subsequent scans automatically occuring).
If this scan happened automatically, we can move forward by collecting Opening a Support Ticket so that we can collect WSA Logs.
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