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+36The padalock went missing from my tray icon when browsing??
Best answer by DAGOLAG
Hi Lyle you should have the Padlock on HTTPS sites only! Try this https://www.paypal.com and have a look and report back and I will give you more info!@ wrote:
The padalock went missing from my tray icon when browsing??
Daniel
+57Hi Lyle you should have the Padlock on HTTPS sites only! Try this https://www.paypal.com and have a look and report back and I will give you more info!@ wrote:
The padalock went missing from my tray icon when browsing??
Daniel
Hey there acooldozen,
T.H. is right-you will only be able to see the padlock for HTTPS websites if you haven't changed the settings.
Most likely, you went from an HTTPS website to an HTTP website and the settings within Webroot SecureAnywhere are configured differently for the two, by default. This is a feature you can change, however. Simply open up Webroot, click the "Identity & Privacy" tab, click "View/Edit Protected Websites", click "Configuration for HTTP websites" and increase the configuration from "Low" (default) to "Maximum". Re-visit an HTTP website and you should see the padlock on the tray icon.
Hope that helps! Let me know if you have any other questions!
T.H. is right-you will only be able to see the padlock for HTTPS websites if you haven't changed the settings.
Most likely, you went from an HTTPS website to an HTTP website and the settings within Webroot SecureAnywhere are configured differently for the two, by default. This is a feature you can change, however. Simply open up Webroot, click the "Identity & Privacy" tab, click "View/Edit Protected Websites", click "Configuration for HTTP websites" and increase the configuration from "Low" (default) to "Maximum". Re-visit an HTTP website and you should see the padlock on the tray icon.
Hope that helps! Let me know if you have any other questions!
+57That's what I was going to tell him as I have my HTTP set to Max and wanted to make sure his Browsers were under Protected mode? 😉 Great Team work!@ wrote:
Hey there acooldozen,
T.H. is right-you will only be able to see the padlock for HTTPS websites if you haven't changed the settings.
Most likely, you went from an HTTPS website to an HTTP website and the settings within Webroot SecureAnywhere are configured differently for the two, by default. This is a feature you can change, however. Simply open up Webroot, click the "Identity & Privacy" tab, click "View/Edit Protected Websites", click "Configuration for HTTP websites" and increase the configuration from "Low" (default) to "Maximum". Re-visit an HTTP website and you should see the padlock on the tray icon.
Hope that helps! Let me know if you have any other questions!
Daniel
+36Thanx Daniel I didn't quite understand that. It works fine.
+57Like Yegor and I said you can turn your HTTP to Max also and then you would see the Padlock on all sites!
Cheers,
Daniel
Cheers,
Daniel
+36Lost again Daniel. It appeared breifly after I reset HTTP to Maximum, restarted the browser and the lock disappeared again.
+57Click on the Open Active Browser Window and it will show but if you click off the browser window like the Task Bar it will disapper as the window is not secured anymore.
HTH,
Daniel
HTH,
Daniel
+36Working fine in IE. There was an update to Opera this morning, my default browser, so that perhaps may be an issue?
+57I just updated Opera to 12.02 and it works fine here!
+36The lock appears in the tray icon but as soon as I open Opera it disappears and does not appear again on a HTTPS website.
+36Well it's back again as we speak I'll just leave it for a bit and repost. I will also restart the machine again.
+57OK great and it's nice that you are using WSA Essentials Buddy and like I told you at the Calendar of Updates the online Help file is a good Read!
Cheers,
Daniel
Cheers,
Daniel
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