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Web Threat Shield/Identity Portal problems.

  • 26 February 2024
  • 3 replies
  • 126 views

Userlevel 5
Badge +15

I can’t log into the identity portal this morning. Also, the web threat shield isn’t working. I just get the grey flower icon, no green check. Anyone else?

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Best answer by TylerM 26 February 2024, 19:17

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3 replies

Userlevel 7
Badge +63

Hello @jreddoch 

 

Yes there seems to be some issues: https://status.webroot.com/

 

Feb 26, 2024

Unresolved incident: Webroot Management Console Unavailable.

 

My Web Shield seems to be working fine so try a reboot of the system and let us know.

 

Firefox:

 

Thanks,

Userlevel 7
Badge +25

 

Userlevel 7
Badge +4

Ah, would explain my issues yesterday too.

Must remember to always check status pages!

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