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I put in my key code and it tries to install update and then says "failed"
Hello debbiekopf,

 

Welcome to the Webroot Community,

 

Is this the first time you have ever installed Webroot? Is Webroot installed and just failing with an update? If Webroot is installed can you reboot your computer and see if Webroot will update.

 

Can you please get back to us with more information so that we can help you further?

 

Thanks

 

 

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