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Tried to downlod the new version 9.0.27.64 from the website. Done a fresh install and it shows as version 9.0.26.61 Has the new version not yet been uploaded for download.

I guess not as I just checked the download link: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

 

 

https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1098


Same problem. It would be excellent to be able to get the latest version instead of being stuck two behind.


Has anyone been able to download this version yet? I tried again this morning and it’s still 9.0.26.61.


Has anyone been able to download this version yet? I tried again this morning and it’s still 9.0.26.61.


No! I don’t know what is going on @BradW  @freydrew maybe can tell us???


I got it.

 


I believe that we are rolling out all of our updates gradually. From the Product Release page: 

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.

However, if you go to download manually I would assume you’d be able to get it on demand. I’ll have to check on this for you. 


Hello …

I have it as well:

 


I’m still stuck on 9.0.26.61, even if I uninstall and redownload and reinstall directly from Webroot support. I t would be very helpful to find out exactly why I can’t get the latest version, even directly from the website.


I’m still stuck on 9.0.26.61, even if I uninstall and redownload and reinstall directly from Webroot support. I t would be very helpful to find out exactly why I can’t get the latest version, even directly from the website.


Hi jreddoch,

This may sound silly but have you rebooted your system lately?


I’m still stuck on 9.0.26.61, even if I uninstall and redownload and reinstall directly from Webroot support. I t would be very helpful to find out exactly why I can’t get the latest version, even directly from the website.


Hi jreddoch,

This may sound silly but have you rebooted your system lately?

 

Yes, after I uninstalled.

 


@jreddoch,

 

Have to got the Beta version download? You can install over it I believe.


Thanks. I’m not even entirely sure what a Beta version is. Is it really too much to ask that I be able to download and install the latest version, when it’s supposed to be available? If not, why?


Thanks. I’m not even entirely sure what a Beta version is. Is it really too much to ask that I be able to download and install the latest version, when it’s supposed to be available? If not, why?


Sorry @jreddoch ,

You are absolutely right about that. @freydrew did post  that they are rolling this version out…

https://community.webroot.com/business-product-releases-26/product-bulletin-agent-changes-in-pc-build-9-0-27-64-341881


I got it.

 

Hello …

I have it as well:

 


You guys have the Beta installed……. This is the Release link and it’s still v9.0.26.61

http://anywhere.webrootcloudav.com/zerol/wsainstall.exe


I believe that we are rolling out all of our updates gradually. From the Product Release page: 

Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.

However, if you go to download manually I would assume you’d be able to get it on demand. I’ll have to check on this for you. 


Drew check the link for yourself: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe


I got it.

 

Hello …

I have it as well:

 


You guys have the Beta installed……. This is the Release link and it’s still v9.0.26.61

http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

Sorry about that everyone..I did try the link and it showed this version v9.0.26.6...Thank you Daniel for clearing that up!

 


 

 


Thanks. I’m not even entirely sure what a Beta version is. Is it really too much to ask that I be able to download and install the latest version, when it’s supposed to be available? If not, why?


Sorry @jreddoch ,

You are absolutely right about that. @freydrew did post  that they are rolling this version out…

https://community.webroot.com/business-product-releases-26/product-bulletin-agent-changes-in-pc-build-9-0-27-64-341881


That’s the Business version link! Here is the Consumer link: https://community.webroot.com/home-product-releases-27/product-update-pc-agent-version-9-0-27-64-341863


Tried to download manually and stiill downloading V9.0.26.61.

Can anyone at Webroot provide a working download link for the new Webroot V9.0.27.64?

 


Tried to download manually and stiill downloading V9.0.26.61.

Can anyone at Webroot provide a working download link for the new Webroot V9.0.27.64?

 


I did ping @BradW and @freydrew but nothing yet??? :rage:

 

You could post here and fill out the survey to be in the Beta Group and you would have access plus Webroot will give you a Beta Keycode: https://community.webroot.com/news-announcements-3/new-beta-group-336757


Tried to download manually and stiill downloading V9.0.26.61.

Can anyone at Webroot provide a working download link for the new Webroot V9.0.27.64?

 


I did ping @BradW and @freydrew but nothing yet??? :rage:

 

You could post here and fill out the survey to be in the Beta Group and you would have access plus Webroot will give you a Beta Keycode: https://community.webroot.com/news-announcements-3/new-beta-group-336757

  • freydrew However, if you go to download manually I would assume you’d be able to get it on demand. I’ll have to check on this for you. 

Cannot get it by going to download manually, you said you was checking this, when will you have the answer ?


I can’t believe nothing from any Webroot Staffers...OMG no one is on the ball in here anymore. They leave us Mods in which we are Volunteers with no help.

 


Have submitted a support ticket for this but had no reponse.


Has anyone received an answer on why the new version isn’t available to download? As of this morning, it’s still 9.0.26.61.


Has anyone received an answer on why the new version isn’t available to download? As of this morning, it’s still 9.0.26.61.


As far as I can see on the postings of the forum, No.

We are still waiting on the Webroot Staff to answer.


Checking with support right now. Standby...


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