@ wrote:

Sometime during the day on September 3rd, something changed.  In the morning I was able to get onto the internet using IE and Firefox, and in the evening I was no longer able.  Chrome, however, continued to work okay.  Computer had been off during the day.

 

Took a few days of searching the internet and came across post from years ago suggesting internet security program was blocking a certain dll associated with IE.  Once the security program was turned off, IE came back.

 

So, I tried turning off Webroot Security, and lo-n-behold IE and Firefox work just fine. 

 

Kind of pointless to have Webroot Security if I can't browse with IE or Firefox.  Would like to get this resolved since I had no problems prior to 9/3. 

 

Any suggestions, thoughts?

 

Thanks

• Make sure you have a copy of your Keycode
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

@ wrote:

Thanks, that seems to have worked !