I have seen https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Webroot-doesn-t-like-Google-Chrome/td-p/25242 and https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Google-Chrome-help/td-p/78085 but I have a strange problem.

 

Google Chrome will not open unless I set Identity Shield / Application Protection chrome.exe in appdatalocalgooglechromeapplication googlechromeportablechrome-bin (I have installed and portable versions) from 'Protect' to 'Allow'.

 

The interesting thing is that both these entries are listed as being on e: drive. I have nothing connected as e: drive at the moment, though these entries would exist on my connected 😛 drive usb backup drive.

 

The active c: drive entries are not listed in Identity Shield though I do see them in Utilities / System Control where the are set to 'Allow'.

 

But, unless I set e: versions of chrome.exe in appdatalocalgooglechromeapplication googlechromeportablechrome-bin (I have installed and portable versions) to 'Allow' (from 'Protect', which does not sound good), Chrome browser becomes unresponsive and will not open. Setting to 'Allow' and browser is OK.

 

Is there a better way to fix this?