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WebRoot installer isn't working

  • September 28, 2015
  • 3 replies
  • 38 views

 I'm double clicking the installer but nothing is happening.

3 replies

Ssherjj
Moderator
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  • Moderator
  • September 28, 2015
Hello ?,
 
Welcome to the Community Forum,
 
Can you tell me if this is a renewal or are you installing Webroot for the first time?

  • Author
  • Fresh Face
  • September 28, 2015
I am installing for the first time

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • September 28, 2015
Hi
 
Are you installing on a PC or a Mac? If for a PC: Make sure you are installing with a good internet connection.
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if this resolves your issue?
 
Thanks,