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 I'm double clicking the installer but nothing is happening.
Hello ?,

 

Welcome to the Community Forum,

 

Can you tell me if this is a renewal or are you installing Webroot for the first time?
I am installing for the first time
Hi

 

Are you installing on a PC or a Mac? If for a PC: Make sure you are installing with a good internet connection.

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if this resolves your issue?

 

Thanks,

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