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Websites Display Wrong After Optimize

  • December 2, 2013
  • 4 replies
  • 44 views
B
Fresh Face
I used the Webroot optimizer, and now many websites do not display correctly in Firefox. Rebooting does not help. What's the deal? I can't even use Ebay.

Best answer by MikeR

This is the first we've heard of Firefox interference due to the System Optimizer. 
 
Please Open a Support Ticket so that we may collect WSA logs and see if it is indeed being caused by Webroot.

    4 replies

    MikeR
    • MikeR
    • Retired Webrooter
    • Answer
    • December 2, 2013
    This is the first we've heard of Firefox interference due to the System Optimizer. 
     
    Please Open a Support Ticket so that we may collect WSA logs and see if it is indeed being caused by Webroot.
    Mike R Social Media Manager
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    I have had this issue a few times and in Firefox I had to clear all history completely then it starts to work fine again it could something new in the last couple of builds of Firefox?
     
    Daniel
     

    MikeR
    B
    Fresh Face
    • Beavis_McAfee
    • Author
    • Fresh Face
    • December 2, 2013
    I don't want to spend the day fooling with a support ticket if I don't have to. I'll try clearing everything first.
     
    This has happened before, but it always went away after a reboot.
    Miquell
    Community Leader
    • Miquell
    • Community Leader
    • December 2, 2013
    Hi there,
     
    That seems to be really strange behaviour of FF:8
    I've been using the latest build of FireFox (25.0.1), turning on the Optimizer everyday, sometimes even a few times daily and everything is ok. Do you have the lastet version of FF?
     
    Regards,
     
    Mike
     
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