I downloaded a trial version, and then decided to buy a license. Even though I've entered the license key and set up my account, I still keep getting the "about to expire" pop up whenever I start my computer. How can I make it go away?
Thanks
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Hi cstauber
Welcome to the Community Forums.
May I ask if you had to enter a new keycode as a result of your purchase or if the purchase resulted in the conitnued use of the trial keycode? I will wager the former and therefore what I believe is happening is that the message that you are getting relates to the impending expiry of the trail keycode.
This should eventually stop but if not you should Open a Support Ticket so that the Webroot Support Team can deal with this for you.
BTW, this in no way affects the level of protection provided by WSA...you are completely protected as long as you are running with an activated keycode...which you are saying that you are.
Regards, Baldrick
Welcome to the Community Forums.
May I ask if you had to enter a new keycode as a result of your purchase or if the purchase resulted in the conitnued use of the trial keycode? I will wager the former and therefore what I believe is happening is that the message that you are getting relates to the impending expiry of the trail keycode.
This should eventually stop but if not you should Open a Support Ticket so that the Webroot Support Team can deal with this for you.
BTW, this in no way affects the level of protection provided by WSA...you are completely protected as long as you are running with an activated keycode...which you are saying that you are.
Regards, Baldrick
Yes I entered the keycode in my user interface (my account) after I purchased the license. Thanks very much!
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