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Why does it mean by "Subscription - Expired"?

  • November 13, 2015
  • 1 reply
  • 299 views

Had an account with Best Buy Geek Squad but dropped it when renewed Webroot. It reads "Protected" "SecureAnywhere is protecting your computer. No active thereats have been detected" but also showing "Subscription - Expired". 

Best answer by Baldrick

Hi keithgoodman
 
Welcome to the Community Forums.
 
What yo are seeing is a notification that your subscription has expired but because there is a grace period after the actual expiration date (some 30 days if I remember rightly) during which you are still fully protected by WSA, so as to give you time to sort out a renewal or, if you are moving away from Webroot, getting another security app installed, etc.
 
Regards, Baldrick

1 reply

Baldrick
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  • November 14, 2015
Hi keithgoodman
 
Welcome to the Community Forums.
 
What yo are seeing is a notification that your subscription has expired but because there is a grace period after the actual expiration date (some 30 days if I remember rightly) during which you are still fully protected by WSA, so as to give you time to sort out a renewal or, if you are moving away from Webroot, getting another security app installed, etc.
 
Regards, Baldrick