Skip to main content

why is google chrome so slow

  • September 12, 2015
  • 1 reply
  • 206 views

Just recently started experiencing a very slow search with Google. Didn't seem to have it before but it takes for ever to load. 
No problems with IE or Firefox. Any suggestions. 

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • September 12, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
?states:
 
You are very much not alone: scrolling through posts here the last several days shows quite a few others have been affected as well.  The problem is rooted in a new set of Extensions that Webroot has issued which will end up giving us a far better product in the end.
 
At the moment, however, the Chrome extension is being a bit stubborn, as you have noticed.  Webroot is very much aware of the situation and is working to correct it.
 
 If you are using WSA-Complete, you migth try running the System Optimizer to see if it will be of help, as Support as reported to us the broswer cache/history clearning utilities seem to fix the problem.
 
If this does not work for you, please submit a Trouble Ticket to have Webroot Support give you a hand with this.  There is no charge as Support services are included with your valied WSA license.
 
I have also heard it reported that Support has used CCleaner for customers that do not have WSA-Complete's System Optimizer with good results as well.
 
 
Hope this helps?