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y weebroot software not clearing anti-virus

  • March 7, 2015
  • 1 reply
  • 23 views

the anti-virus not working in my system
 
the virus as look like shortcut to all on pen driver

1 reply

Petrovic
Gold VIP
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  • Gold VIP
  • March 7, 2015
Hello and Welcome to the Webroot Community Forums!
 
If you suspect that you have threat:
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
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Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074