Updates

What’s New at Carbonite + Webroot: September 2023

  • 30 August 2023
  • 7 replies
  • 397 views
What’s New at Carbonite + Webroot: September 2023
Userlevel 7
Badge +25
  • Sr. Security Analyst & Community Manager
  • 1127 replies

 

Social Engineering is the editorial topic for this months release. Consisting of 31 different updates, this release empowers customers with content to use in their Autopilot and custom campaigns. Featuring a wide range of brands including Equifax, apple, google, and white label corporate templates, we are introducing Italian language course content in this release as well. Nine Italian courses are being released in evergreen security topics from Skillsoft. This language content is in addition to course and simulation content updates in existing languages across French, German and Spanish.

The frequency, variety and quality of these continuing content updates set WSAT apart from similar size competitors.

Customers can use this content to improve the outcome of their security awareness training initiatives.

What is being released?

  • Autopilot campaigns in support of National Cybersecurity Awareness Month
  • Phishing Simulation -  Autopilot Baseline: Linkedin Business Invitation
  • Training Campaign - Autopilot Baseline: Cybersecurity Overview
  • 14 new and updated branded phishing templates adapted from real-world attacks focused on the monthly theme
  • 11 new and updated courses in English, French, German, Spanish, and (new language) Italian from NINJIO and Skillsoft covering the monthly theme

 

The DNS Core is the server component of DNS Protection and is responsible for fielding and filtering all DNS requests for DNS Protection.

 

Bug Fixes:

  • DNS Forwarder Validation Fix.
  • Domain category incorrectly assigned to Uncategorized.

 

Security Enhancements:

  • Updated libraries.
  • Updates to accommodate results from vulnerability scanning.
  • Code Hardening.

Customer use cases

  • DNS Forwarder Validation Fix:  When a customer adds the Webroot DNS resolvers as forwarders to a Windows 2016 or newer DNS server, they will now validate correctly based on Microsoft’s new DNS forwarder criteria.
  • Domain category defaults to Uncategorized: In the rare instance where the DNS Protection Core is unable to look up a category for a domain (i.e. if BrightCloud is down), the Core server would previously and incorrectly default the domain to Uncategorized, resulting in reporting anomalies and DNS resolution issues.

 

 

We are pleased to confirm that our current production version of Carbonite Server Backup Agent for Linux, 9.21.1002 is now supporting an updated list of platforms. The documentation has been updated:

 

Updates in this release:

 

The Agent is supported on the following 64-bit Linux platforms:

 

  • CentOS 7 (up to Update 9) 1
  • Debian 12
  • Debian 11 (up to Update 7)
  • Debian 10 (up to Update 13)
  • openSUSE Linux 15 (up to Service Pack 5) 2
  • Oracle Linux 9 (up to Update 2)
  • Oracle Linux 8 (up to Update 8)
  • Oracle Linux 7 (up to Update 9)
  • Red Hat Enterprise Linux Server 9 (up to Update 2)
  • Red Hat Enterprise Linux Server 8 (up to Update 8)
  • Red Hat Enterprise Linux Server 7 (up to Update 9)
  • Rocky Linux 9 (up to Update 2)
  • Rocky Linux 8 (up to Update 8)
  • SUSE Linux Enterprise Server 15 (up to Service Pack 5) 2
  • SUSE Linux Enterprise Server 12 (up to Service Pack 5) 2 3
  • Ubuntu Server 22.04
  • Ubuntu Server 20.04
  • Ubuntu Server 18.04
  • Ubuntu Server 16.04

 

This Plug-in is supported with Oracle 19c (Non-CDB), Oracle 18c (Non-CDB) and Oracle 12c R2 (Non-CDB) on the following 64-bit Linux platforms:

 

  • Oracle Linux Server 8 (up to Update 8) 1
  • Oracle Linux Server 7 (up to Update 9)
  • Red Hat Enterprise Linux 8 (up to Update 8) 1
  • Red Hat Enterprise Linux 7 (up to Update 9)
  • SUSE Linux Enterprise Server 15 (up to Service Pack 5) 2
  • SUSE Linux Enterprise Server 12 (up to Service Pack 5) 2

 

This version of the Linux Agent and Oracle Plug-in is supported with Director version 8.70, 8.62, 8.61 and 8.56.

 

 

We are pleased to confirm that our current production version of Carbonite Server Backup Agent for AIX, 9.00.1140 is now supporting AIX OS Technology Level 7.3 TL1 and 7.2 TL5.The documentation has been updated.

 

Updates in this release:

 

This Agent is supported on the following AIX versions:

 

  • AIX 7.3 up to TL1
  • AIX 7.2 up to TL5
  • AIX 7.1 up to TL5

 

 

The release contains several items requested by customers, along with the final piece of functionality we need to introduce before consolidating the Endpoint Protection Console.

 

  • Rolling Console Session – We have introduced a new 30-minute rolling session within the console. Admins will be prompted to keep the session alive or log out, 2 mins before expiry.
  • Entities Export – A long requested feature from customers. A user can now export all device information for local manipulation.
  • Site Only Admin Management for Single Site Admins – Required work to allow us to consolidate the EP console.
  • Endpoint Protection deployment template – We’ve added a useful feature to the deployment details, a user can now directly copy the instructions or have them created within an email ready to send to a user.
  • DNS form entry protection – We’ve hardened the input validation to ensure that if a user missed submitting an entry, we’ll warn them before they leave the page.
  • Several other improvements along with a number of bug fixes, more details of which can be viewed from the release landing page.

We are pleased to announce the following enhancements to Email Threat Protection:

  • Improved timeliness for delivery of Quarantined Message Reports (QMRs)
  • New logging/alerting if/when QMRs aren’t delivered within 30 minutes of scheduled time
  • New user-configurable option that when using recurring reports, only depicts messages quarantined since their prior report

 

 

 

Customer Benefits:

  • Improved “predictability’ that QMRs will be received in a timely manner
  • New option streamlines recurring QMRs, depicting only “recent” messages.  This avoids the prior “cumulative” nature and improves usability of the report.

 

Updates in this release:

This release addresses a plethora of bug fixes that improve overall quality expected to reduce load/impact on support organization:

  • Late/delayed QMRs
  • Low trust pop-ups
  • UI text clarifications
  • “Supportal” bulk add issues

 


7 replies

Userlevel 7
Badge +63

Awesome news and updates. Thanks Tyler!😁

Userlevel 7
Badge +63

@MrPete  can get some info about the newer Management Console 6.10 👍

Userlevel 7
Badge +54

Some great info there Tyler, thank you.

Userlevel 7
Badge +8

Some good updates there and great information as always.

Userlevel 7
Badge +4

Yes! Update time!!! Thanks @TylerM 

Userlevel 7

Thanks for the updates. 😎

Userlevel 7
Badge +25

I miss so much now that I am just working with consumer users for the most part! 

Reply