We are excited to announce the General Availability release of our Kaseya VSA X — OpenText Webroot Integration — seamlessly enabled through iHub (Integration Hub), OpenText’s centralised Integration Hub API Layer!
What is being released?
We are officially launching Webroot Endpoint Protection integration with Kaseya VSA X via iHub. This release empowers Managed Service Providers (MSPs) to deploy, manage, and monitor OpenText’s Webroot cybersecurity solutions directly from the Kaseya VSA X platform, eliminating silos and manual workflows.
What is iHub?
iHub (Integration Hub) is OpenText’s centralized API layer designed to simplify and standardize the way our cybersecurity products integrate with third-party platforms like RMMs, PSAs, and marketplaces.
It reduces development effort, ensures scalability, and accelerates future integrations across partners.
Main Features:
- Webroot Deployment via GSM Key Code
Easily deploy Webroot agents through Kaseya policies, linked with GSM licensing for automated protection.
- Custom Field Synchronization
Enrich endpoint records in Kaseya with real-time Webroot data:
Agent Status, Threat Count, Last Seen, Expiry Date, Attention Required & Policy Applied.
- Bidirectional Data Mapping
Consistent, reliable data sync between Webroot and Kaseya VSA X for device status and health insights.
- Threat Notifications
Push near real-time threat alerts from Webroot into the Kaseya dashboard, keeping MSPs informed and action ready.
- Health Checks and Device Discovery
- Continuous validation of endpoint health and visibility into all protected devices.
Sales Position & Related Features:
Big release alert! Our Columbia release includes several key new features and upgraded functionality requested by our valued customers. In this release we iterate the Training Remediation feature, introduce false positive suppression, and improve Secure Cloud integration, and complete support for all GSM Admin roles.
What is being released?
- Training Remediation campaign – v2 now extends remediation management features for multi-site campaign to all GSM Admin roles. And the new Global Remediation campaign feature allows Super Admins to easily create Remediation Campaigns which will be available to all current and future sites on the console.
- False positive suppression – a new event tracking system automatically matches events to known security scanning sources, suppressing false positives from all reporting and remediation functionality. We still include these false positive events in the export files, but in-app reports and remediation will automatically suppress them.
- Improved Secure Cloud integration – now resold customers with delegated admin permissions in Secure Cloud can access the WSAT GSM console, unlocking key features including Training Remediation Campaigns, Autopilot and multi-language support. Before this update, resold customers were locked into the legacy SAT subconsole.
- Full feature support for all GSM Admin roles – with the addition of Site Only Admin, we complete a key step toward our goal of sunsetting the legacy SAT console.
What is being released?
Release to address requests from various stakeholders, such as:
- Portal Checkout Optimization
- Trust badges on the Webroot cart, payment, and review order pages
- Display the 'Continue to checkout' button enabled all the time
- Include New product icons on the candy rack during Webroot Purchase
- Login page changes to Support Webroot Mobile Security
- Webroot Cart Issue for Carbonite users
- Refund Fixes for Carbonite Safe
What is being released?
We are excited to announce the successful release and commercial launch of MailStore Cloud 25.2.
MailStore Cloud is our new cloud-native email archiving solution for SMBs.
It complements the MailStore portfolio with an easy-to-use cloud-service hosted by OpenText.
MailStore Cloud comes with a cost-efficient and predictable subscription pricing.
It provides powerful email archiving features with full end-user access, fast search and eDiscovery, and it helps customers stay compliant with GDPR and other national accounting standards.
MailStore Cloud 25.2 is now ready for service and is commercially available via selected MailStore launch partners in Germany, the United Kingdom and South Africa.
This release comes with the following key features and enhancements:
- MFA (Multi-factor Authentication) for local or LDAP users
- Bulk export of emails as files (export as ZIP files)
- MailStore Teams App that works on Outlook (‘Outlook Add-in’)
- Archiving of NDRs (Non-Delivery Reports)
- Indexing of e-invoices
- Test connection to external systems
- and several other minor improvements and bug fixes
MailStore Cloud has been deployed on an Azure datacenter in Frankfurt/DE and is being monitored and operated by OpenText CloudOps.
Orders can be placed via the MailStore Partner Portal (BP) or directly via MailStore.
Customer Benefits:
- MFA: enhanced access control/security
- Add-in for the New Outlook: usability, direct access to MailStore Cloud from Microsoft Outlook
- Bulk exports: backups, data sovereignty, migrations, customer owns’ the data
- Test server connection: ease of use, less config failures, less support calls
- Indexing of E-Invoices: full text search through all attached e-invoices
- Archiving of Non-Delivery Reports: enhanced resilience against data loss
New Features
- What’s new – This have been released as part of CDLP program and support Webroot Total protection and Webroot Total Protection Family plans.
- Uninstall: Users can now uninstall the application by dragging it to the Trash or via the Application settings page. During uninstallation, the device will be deactivated and removed from the Redbull portal.
- Subscription Expire: If the keycode expires, the application will switch to a Warning state, auto quarantine will be disabled, and the application will move to Warning state.
- FDA Disable: Similarly, if the user disables FDA, the application will change to a Warning state and prompt the user to re-enable the FDA.
- OS Notification: We've integrated Mac OS default notifications, ensuring that messages and warnings are displayed as OS notifications.
- Ignore List: Users can add files or folders to the Ignore list to skip specific items during scans.
- User Experience: Additionally, a loader animation will appear on the dashboard during the initial scan, indicating that the scanning process is underway.
What is being released?
Carbonite Safe Mobile App v5. x for iOS and Android platforms, including enhancements and fixes.
- Mobile app has been successfully upgraded from Xamarin to React Native technology
- SAFE Mobile is integrated with the OneTrust mobile consent module
- Improved usability and user experience
- Bug fixes and performance improvements
- Accessing folders and filenames with spaces and special characters
- Download file name with special characters
- File/Folder search
- Folder metadata display
