Carbonite Safe 2.10.0 (Mac OS)
What is being released?
After a long wait (yes, we know!), we’re excited to announce the release of Carbonite Safe Client for Mac OS – Version 2.10.0 starting October 28th, 2025. This update brings significant improvements for our existing & new Safe customers.
What’s new?
We have focused on making backup and restore better and more secure. This release addresses top customer pain points and adds features that make data protection easier than ever.
New Features and Enhancements:
- Enhanced Encryption: Upgraded from 128-bit to 256-bit AES encryption, matching industry-leading standards and keeping us competitive.
- Extended External Hard Drive Retention: Now up to 180 days for better protection of your external drives.
- Point-in-Time Restore: For files and folders – recover exactly what you need with ease.
- Improved Performance with large file chunks: Better handling of large files during backup.
- Improved Restore Reliability
OpenText Webroot <> ScreenConnect Integration
What is being released?
ConnectWise ScreenConnect is a remote access and support software that allows MSP/ MSSPs to connect to, manage, and troubleshoot endpoints remotely. This extension integrates our endpoint protection capabilities into remote ScreenConnect sessions, allowing technicians to deploy agents, view security status and run admin tasks without leaving the remote console. Key capabilities of this extension are –
- Configure OpenText Cybersecurity (Webroot) extension
- Remote installation/uninstallation of Windows agent
- Display current protection status
- Ability to run normal & deep endpoint scans
- Dashboard view of important endpoint attributes
- On-demand data refresh
- Compatible with existing ConnectWise RMM integration.
Webroot Secure Anywhere Mac Business and Consumer 9.7.5
What is being released?
We are pleased to announce the release of the Webroot Secure Anywhere – Mac Business and Consumer Agents Version 9.7.5 starting on October 30th, 2025
Enhancements:
- Faster iCloud Scans on macOS
- Scans were slow when signed into iCloud—this is now fixed! Scans are quicker across all iCloud providers. More improvements for specific file types are coming soon.
- Suppress false suspicion activity alerts on macOS
- Suppressed false suspicious activity alerts harmless changes to launch agent/daemon plist files, making the experience smoother and reducing unnecessary warnings.
- Loading spinner added
- Users now see spinner and status messages when logs are connecting, so it’s clear the system is working in the background.
Webroot Mobile Security iOS App- V 8.2
What is being released?
We are pleased to announce the release of the Webroot Mobile Security V 8.2 iOS App in the Appstore. The updated app is available in the Appstore: https://apps.apple.com/us/app/webroot-mobile-security/id460986853?platform=iphone
New Features
- Breach Monitoring:
- This feature helps users to stay informed about the security of their personal data, especially their email accounts.
- It checks if the user's email address has been involved in any known data breaches (e.g., leaks from compromised websites or services).
- Users can provide their email address and scan for any data breaches.
- Get insights and resolution steps if your data was found in a breach
- General usability and security improvements
Cloud-to-Cloud Backup CE 25.3.1
What’s New?
- Introducing Self-Service File Recovery for Microsoft OneDrive
Empower your end users to recover deleted files and folders directly from their backups - without needing IT support.
With this feature, users can retrieve their deleted files independently, streamlining business continuity and reducing data recovery times.
This extends the same self-service recovery capability that we offer with Microsoft Exchange email to OneDrive content. - Get Better Billing Visibility: Show Billable Quantities to Indirect Partners/Customers
Indirect partners, such as distributors’ MSPs, and indirect customers can now view billable quantities directly on the account's Billing Status page (without accessing sensitive financial information).
Partners can view billable quantities directly in the Partner Portal or by accessing customer accounts via Secure Cloud as a Guest Admin.
Key Benefits:
-
- Improve billing clarity and transparency.
- Manage subscriptions more accurately.
- Enable partners to better serve and support their customers.
Note: OpenText MSPs without access to the Partner Portal can still view billable quantities by logging into the customer account via Secure Cloud as a Guest Admin and opening the Billing Status page.
- Distributors Partner Portal Enhancements:
- Smarter Subscription Management: Cancel Customer Annual Subscription On Renewal Date:
Schedule cancellations for the renewal date or cancel immediately via the Partner Portal. - Faster User Management: Add Users in Seconds:
Replicate roles and access settings from existing users with the new “Copy Permissions” feature in the Partner Portal.
- Smarter Subscription Management: Cancel Customer Annual Subscription On Renewal Date:
- SharePoint/OneDrive Enhancement
The Task Connection settings for SharePoint and OneDrive backups now display the associated Microsoft account used for authentication. See exactly which Microsoft account is connected. - Updated Terms & Conditions: Transition to OpenText Domain
As part of OpenText’s recent transition, our SMBC online agreements have been moved from the Carbonite domain to the OpenText domain.
As a result, the links to the Terms & Conditions have been updated to:
https://cybersecurity.opentext.com/legal/agreements-for-cybersecurity-data-security-and-data-protection-solutions/
MailStore Cloud 25.4
What is being released?
We are excited to announce the successful release of MailStore Cloud 25.4.
Key features and their Customer Benefits:
- Easy data migrations from MailStore Server/SPE
The new export profile in MailStore Server/SPE, combined with the automated import, makes it more comfortable for administrators to import entire email archives from MailStore on-premises and service provider products. - Security
Enforcing password changes after 1st login reduces the risk of account takeover. - Enhanced Accessibility
Enhanced display contrast and full keyboard controls offer improved accessibility for individuals with disabilities. - Better Microsoft 365 integration
Emails protected with Microsoft’s Information Rights Management (IRM) can now be archived as searchable clear text in MailStore Cloud.
Webroot Security Awareness Training
Sales Position & Related Features:
This release completes all supported use cases for mixed permissions admin roles, including the Global and Site-Level Training Remediation campaign workflows and the new View-Only Users Tab. Also fixed many bugs and defects.
What is being released?
- New view-only UX for the Users tab
- Site-level Training Remediation campaign workflow
- All use cases for mixed permissions admin roles
