Hi - New Community Member

  • 21 December 2017
  • 2 replies

Hi, just installed webroot, I've been having a Notification pop-up that says " Warming your phone is slow, Fix now " this is not a phone to start with and the misspelling is a flag not to click on it. But I can't seem to get it to stop nor does any security program seem to find it. Any thoughts from the community? Oh I'm on a Kindle fire HD8

2 replies

Userlevel 7
Badge +62
Hello D-Endsley,
Welcome to the Webroot Community,
Please try this below and see if that helps. If this does not workthen you can always Submit a Support Ticket and the Support Team can check this out for you. Also clean out your history/cache.
You can configure the Silk browser of the Amazon Kindle Fire HD, to automatically block all popup windows. The procedure is as follows:
  • Open the Quick settings menu.
  • Tap on More.
  • Go to Applications > Amazon Applications.
  • Tap on Silk.
  • Tap on Block pop-up windows and select Always
Userlevel 7
Excellent explanation of steps, Sherry!