Skip to main content
To Customer Support To Customer Support
I signed up and entered a password. Once I get into my account, I find it impossible to figure out how to install webroot ( click install and I get nowwhere - also click all over the page and it won't work) Finally, i can't get my keycode) Help
Hello @Bumster



Welcome to the Webroot Community,



Please go here to retrieve your keycode.



Then follow the steps closely to install Webroot when you recieve your keycode!




  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again

Please let us know if that resolves your issue?



Thanks,

Reply


Terms & Conditions