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Renewal

  • May 6, 2016
  • 1 reply
  • 33 views

Hi I paid for a renwal a month ago. I spent 79.99 for it So why is mine about to expire.

1 reply

Ssherjj
Moderator
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  • Moderator
  • 21952 replies
  • May 6, 2016
Hello 66
 
Welcome to the Webroot Community,
 
Is this renewal a where as time is added to your existing keycode so no need to enter a new one or a 'pseudo' renewal in which a new key was issued and had to be entered and activated? Let us know if you need to enter a new keycode.
 
Also was this renewal through Best Buy or Webroot online? If from Best Buy then you can call them at 1-800-GeekSquad.
 
If this renewal was from Webroot then you can contact them as follows:
 
Submit a Support Ticket https://www.webrootanywhere.com/servicewelcome.asp
 
Purchases & Renewalshttps://tel:18666124268
Mon-Fri 7:00 AM to 6:30 PM (MST)
Sat-Sun 7:00 AM to 6:00 PM (MST)
 
Hope this helps?
 

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