We run an e-commerce site and one of our customers alerted us that their Websroot SecureAnywhere Antivirus is blocking our site, My website is "www.shopfittingsworld.co.uk", Kindly help me out from this or Can you please review our site to find out if it is a false positive or if there is actually a security error..
Yatesh Jain
Hi Yatesh,
Welcome to the Webroot Community.
When I check the URL in question with BrightCloud I don't see an issue, so this could be a false positive.
?
You may go here to request a change in the status.
http://www.brightcloud.com/tools/change-request-url-reputation.php
Hope this info helps,
BD
Welcome to the Webroot Community.
When I check the URL in question with BrightCloud I don't see an issue, so this could be a false positive.
?
You may go here to request a change in the status.
http://www.brightcloud.com/tools/change-request-url-reputation.php
Hope this info helps,
BD
Hi yatesh
Welcome to the Community Forums.
If I may just add to what BD has posted...because BrightCloud is showing the age of the site as relatively 'young'; some 2 months if I am reading the screenshot right, it could be that which is generating the issue.
If you find that youare not getting any traction re. the Reputation Chnage Request submitted then post back here and we can see if we can assist in expediting the change for you.
Regards, Baldrick
Welcome to the Community Forums.
If I may just add to what BD has posted...because BrightCloud is showing the age of the site as relatively 'young'; some 2 months if I am reading the screenshot right, it could be that which is generating the issue.
If you find that youare not getting any traction re. the Reputation Chnage Request submitted then post back here and we can see if we can assist in expediting the change for you.
Regards, Baldrick
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