Unable to uninstall
doesn't show up in program list to uninstall.
running manual command to uninstall giives error that the service is centrally managed and must be uninstalled from webconsole.
The customer does not have this info. The customer does NOT have contact with last IT vendor (relationship ended badly).
How do I uninstall this borderline-malware, garbage software without formatting and reinstallinng windows?
Best answer by TripleHelix
Hello
Webroot protects it’s files so that Malware can’t disable it either. After Uninstalling WSA go into Safe Mode and you should be able to delete the leftover files once uninstalled!
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
If you continue to have issue please Submit a Support Ticket and they will help you in removing WSA from your system.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
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