My software is set to the default settings where it scans the device daily. The scan report window does not go away. Each day a new scan window is there and these windows stack on top of each other. When I log in remotely the taskbar has a stack of webroot windows that I must close individually every day. This is annoying. Previous research said to remove and reinstall the agent. Tried that. It did not work. Any help out there please?
Hello
Could it be something I have seen a few years ago or is it different?
https://community.webroot.com/webroot-secureanywhere-complete-14/scheduled-scanning-has-2-scan-windows-17210
Do you need the scan report window open after every scheduled scan? If not do this!
Go to Advance settings at the top right.
Go here and check-mark this Box and save and you will not see the scan reports after a scheduled scan!
From the online Guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/ChangingScanSchedules.htm
Hide the scan progress window | Runs scans silently in the background. If you deselect this checkbox, a window displays the scan progress. |
Click on picture to see full size!
Thanks,
Thank you for this quick response! Will this be effective on all my endpoints? How do I do this once for all endpoints? Do I have to make a policy edit? Thanks kindly.
I think I just answered my own sub- question. Thank you again for the quick response. That helped.
Hello
Your a Business user and or an MSP right? If so I moved it to the correct forum. Also here are the Business User Guides: https://docs.webroot.com/us/en/business
Thanks,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.