So, I guess no one has yet installed macOS 10.15.6 (not 10.15.5).

I’m still holding off on installing this update, but plan to install shortly.

Hello @rupertsland 

I will ping @PVaddi  and we will see what she has to say.

Thanks,

I have a ticket in.  I updated to 10.15.6 last week.  Uh….now Webroot won’t update (greyed out update button). Was working fine on 15.5

Hello @duncanpmd 

I will ping the Community Staff to make sure they see it @freydrew  @khumphrey  @PVaddi they may not reply until Monday.

Thanks,

​

Hello All,

The 9.1.2.121 is compatible with MAC Catalina 10.15.6 but we have received reports from some of our users that the update button was not functioning as is the case mentioned by one of you in this thread.

The Issue is now FIXED in our latest version 9.1.3.103 but you may need to take these steps to upgrade to the latest version. Please try these steps and let us know if the issue does not get resolved.

1.    Open Finder. 
2.    In the top left of the screen, hover over Go. A drop-down menu will appear. 
3.    Select Go to Folder. 
4.    Enter: /Library/Application Support/Webroot/ and click Go. 
5.    Double-click the file WSAMAC.dmg. The installation will start. 

6.    Enter your keycode and click Agree and Install. 
7.    If requested, enter your mac Username and Password, and click OK. 
8.    Click Install Extension. 
9.    Click Finish. The installation is complete.

Thanks

Pawani

Thank you PVaddi.

As of this writing I am still using Catalina 10.15.5. 

I installed SecureAnwhere version 9.1.3.103 several days ago using the Update button that appeared in the console. The update worked without any problem.

I would like to update the macOS to Catalina 10.15.6, but want to know if there are any issues with version 9.1.3.103 running in this latest Catalina version.

Hello @rupertsland ,

Yes, 9.1.3.103 is compatible with Catalina 10.15.6. You are good to upgrade. Please let us know if you run into issues.

Thanks

Pawani

this solution has not worked for me. I followed the guidelines, re Finder - Go etc but I am unable to install any update.

Here we go again. . updating should not be this complex.

I follow the steps, but there is no WSAMAC.dmg. file in the folder.

5.    Double-click the file WSAMAC.dmg. The installation will start. 

What do I do? I run 10.15.6

Hello @PeterMM 

Download v9.1.3.103 and install it and it’s only for Catalina and newer (Coming Big Sur) and will not work on older Mac OS’s.

Direct Download Link: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.3.103/WSAMAC.dmg

Please let us know the outcome.