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I installed webroot on my iphone but i cannot logon because the system did not send a code to either my email or by text. What now?

 
Hello kdlawso,

 

Welcome to the Community Forum,

 

 The iOS apps are not anti-virus applications. So you would not be using a Keycode for your iPhone.

 

Specifically designed for iPad and iPhone devices, the Webroot SecureWeb browser protects you from phishing attacks and infected sites as you surf the web.


  • Open the App Store on your iOS device and search for "Webroot SecureWeb"
  • Tap Free, then tap Install to download the app.
  • Once installed, tap SecureWeb to launch the app.
  • We recommend using the SecureWeb browser whenever you browse, shop, or bank online. Enter a website address to begin browsing.
To download the SecureWeb app:


  1. Download and install the SecureWeb app from iTunes at:
    http://itunes.apple.com/us/app/webroot-secureweb-browser/id460986853?mt=8

  2. Enter your Apple ID password.
    The SecureWeb app opens and installs on your device. When you log out, you will see the following icon on your Home panel: http://www.webrootmobile.com/help/install/icon72px_SecureWeb.gif. Tap this icon to re-open the app.
  3. To access Password Management functions, tap the key icon in the SecureWeb toolbar: http://www.webrootmobile.com/help/install/Key_off.gif. Enter your SecureAnywhere user name and password. This is the same login that you use to access your Webroot account at my.webrootanywhere.com.

    When SecureWeb validates your Webroot credentials, a green checkmark appears above the key icon:

    http://www.webrootmobile.com/help/install/Toolbar.gif

  4. For more information, see Webroot SecureWeb for iOS Help.
To download the SecureSync app:


  1. Download and install the SecureSync app from iTunes at:
    http://itunes.apple.com/us/app/webroot-securesync/id478387339?mt=8

  2. Enter your Apple ID password.
    The SecureSync app opens and installs on your device. When you log out, you will see the following icon on your Home panel: http://www.webrootmobile.com/help/install/icon72px_Sync.gif. Tap this icon to re-open the app.

  3. For more information about using Backup & Sync functions, see Webroot SecureSync for iOS Help.
 

Hope this helps and if not please get back to us.

 

 

Kind Regards,

 

 

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