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How can I add a new product key to my mobile complete? Or would it just be easieer to uninstall it and install fresh so it asks me for the new key.
Hi Marc,

 

Welcome to the Webroot Community.

 

To do this, open WSA on your Android. Tap the three dots in upper-right corner.

Tap Register. Tap Activate/Upgrade new Keycode. Enter new keycode.



 

Hope this info helps, :)

 

BD
I had tried tapping the three dots and tap the register but then I only get a screen showing WebrootSecureAnywhereMobile

days left in subscription: 0

email address

current product key

and that is all

Nothing to tap for "activate/upgrade new keycode"

 

Guess maybe I should unistall and reload a fresh copy.
@ wrote:

I had tried tapping the three dots and tap the register but then I only get a screen showing WebrootSecureAnywhereMobile

days left in subscription: 0

email address

current product key

and that is all

Nothing to tap for "activate/upgrade new keycode"

 

Guess maybe I should unistall and reload a fresh copy.



Hi Marc,

 

Thanks for letting us know. Reinstalling would be my advice as well.

 

You can find what you need to do that here.

 

You may need to go into your security settings and deactivate Webroot from the Device Admin. settings before uninstalling through Google play.

 

Please let us know how it goes. :)

 

BD
the uninstall reinstall went fine so now I am protected. Just for the hell of it I looked agian at the register screen still now way to enter any keycode, odd.

Thanks for the help.

Marc
Hi Marc,

 

You're welcome, Marc. Thanks for letting us know.

 

Here's what my screen looks like.

 

?

Really don't know why you don't have this, but glad you're up and running. :)

 

BD

 

 

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