• 22 February 2017
  • 4 replies

Key send it ok to my email ok l.( removed email for security reasons)

4 replies

Key ok
Userlevel 7
Badge +62
Hello luis1,
Please read below:
If you want to find your keycode in the application on your device, follow the instructions below.

For Android:

Open the SecureAnywhere App on your device.
  • If you see "Subscription Active" at the bottom of your screen, tap the bar.
  • If you do not see "Subscription Active," tap the Android Menu button. Select "Register."
Your subscription information, including your keycode, will be listed on the screen.
If you are still having issues then please Submit a Support Ticket and they can help you. This is a free service with an active Webroot subscription.
Or call:
Purchases, renewals, and upgrades
Mon - Fri 7:00 AM to 7:00 PM (MST)
Tel: https://tel:+18666124268
Hope this helps?
Userlevel 7
Badge +62
Hi luis1,
To install Webroot on an Android:
  • Search for Webroot according to your device:[list=1]
  • Android: in your apps menu, select the Google Play Store and search for "Webroot," or follow this link, and install the Security - Free app.
  • Kindle: from the Home screen, tap Apps, then tap Store. Tap the search box. Enter "Webroot" and tap Search. Install the Security - Free app.
  • Once the install is complete, open the app and tap Agree & Launch.
  • If you do not have a keycode, tap Skip and proceed to Step 4. If you do have a keycode, tap Activate and enter your SecureAnywhere keycode. Tap OK once the keycode has been activated successfully.
  • Tap Fix This Now to go through additional settings that can be activated. Please read each one carefully to see if it is something you want to enable or not before tapping either Fix This Now or Ignore. You can always change these options later in the settings.[/list] 
    If you want to request your keycode be emailed to you, click here to fill out the request form.

    If you purchased Webroot SecureAnywhere from Best Buy, contact Best Buy at 1-800-433-5778 to request your keycode. Be sure to mention your subscription software through Best Buy.
  • Userlevel 7
    Appreciate your outstanding informative and guiding posts, Sherry :)

    @, please feel free to send me a private message or leave another reply here if you have any other questions we can help with.