@ wrote:

I used to have a second PC protected. I sold that computer and removed it from the protection, now I have another new laptop and want to add. How do I do so? I can't find it in the Webroot control panel.

Hello dhintz,

 

Welcome to the Community!

 

To remove a computer from the Webroot Account Management website, please follow the instructions below. 

1. Log in to my.webrootanywhere.com and select the console you wish to view.
    
   
2. Click the PC Security tab.
    
   
3. Select the PC you want to deactivate.
   
   http://sw.nohold.net/Webroot/Images/wsa_console_add_a_pc.png
   
   A window with options for this PC appears.
    
   
4. Click the Commands tab, then click Deactivate.
   
   http://sw.nohold.net/Webroot/Images/wsa_console_pc_commands_deactivate.png
   
5. A confirmation popup appears. If you are certain you want to deactivate the PC, click Confirm.

If the selected computer is running at this time, the SecureAnywhere application will be uninstalled immediately. If the computer is currently turned off, SecureAnywhere will be uninstalled the next time you reboot the machine.

 

Heres the links for installing Webroot,

 

• Make sure you have a copy of your Keycode
  
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

Let us know if you need more help!

 

Best REgards,

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