getting new computer,how do I move my account to the new one?

  • 7 August 2016
  • 1 reply
  • 83 views

Building new computer, need to move account to new one how do I go about this?

1 reply

Userlevel 7
Badge +62
Hello squandt,
 
Welcome to the Webroot Community,
 
Please go here for instructions to deactivate your other PC. https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
Then follow these instructions to install Webroot on new PC.
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot
 
Hope this helps and if not please get back to us.
 
Thanks!
 

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