Hello Shybli07,

 

Welcome to the Webroot Community,

 

Have you tried this below?

 

Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX



To install the software:

 

1. Click here to download the SecureAnywhere  installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.
   
2. Double-click wsamac.dmg to open the installer.
   
3. Drag the Webroot SecureAnywhere icon into the Applications folder.
   
   

   

   
    
   
4. In the first activation window, enter your keycode and click Activate.
   
   Your keycode is the 20-character license that identifies your account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five Macs. 

If you are still having issues installing Webroot on a Mac, please Submit a Support Ticket and they can assist you free of charge. Also you can Contact Best Buy at 1-800-Geek-Squad and they can help you as well.

 

Hope this helps?

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