How do I allow OBSlive to update?

  • 23 February 2019
  • 1 reply

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It kept blocking the updates I need for the OBSlive which is an add-on to the OBS Studio. How can I allow it to completely trust this program? I mentioned this issue with the OBSlive customer service and they are not familiar with webroot. Help?

Best answer by ProTruckDriver 23 February 2019, 21:11

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Userlevel 7
Hello voxann, Welcome to the Webroot Community Forum.

You can first see if they are listed on the "Block / Allow" list on the WSA GUI;
Open WSA GUI > PC Security Cog Wheel (Upper RHS) > Block / Allow Files Tab > Set To Allow > Add File.

If you don't see it there you may need to get some files Whitelisted to fix this problem.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.