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I had to reset my computer to the factory settings and so lost my Webroot Secure Anywhere. I need to know how to download it again. 
Hi Steveofadell

 

Welcome to the Community Forums.

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX

  • Be sure you have or add your Keycode to your Online Console HERE

  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
and that should do the job.

 

If you have any further issues please post back and we wil look to assist further.

 

Regards, Baldrick

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