I enter the 20 digit code.....yet my old webroot with old code keeps showing.?????
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I access web control...made changes....but no new software
Hi Webrootrob,
Welcome to the WebrootCommunity.
If you already have Webroot installed then please try this...
Open WSA (Click Webroot icon by clock)
?
Click on gear next to My Account.
?
Enter NEW keycode in box on right and click Activate.
?
Please let us know if this resolves your issue.
BD
Welcome to the WebrootCommunity.
If you already have Webroot installed then please try this...
Open WSA (Click Webroot icon by clock)
?
Click on gear next to My Account.
?
Enter NEW keycode in box on right and click Activate.
?
Please let us know if this resolves your issue.
BD
My expired subscription shows up. I see no clock.
at the bottom it asks me to renew at 25% off. I did that over an hour ago. Got my new number. Why cant I download???
This is insane...paid my money....got my email with code....nothing!!!!
My apology.....I think I have it now. Thank you!!!!!!
Hi Rob,@ wrote:
My apology.....I think I have it now. Thank you!!!!!!
You're welcome. Glad you got it. I'm sorry, I should have been more clear and said "click the Webroot icon in your system tray, near the clock, lower-right)
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