Trying to do a toolbarfix. I try to double click it and it opens up a window and asks "if this is where I want to open these types of files", which is IE. How do I download a new browser or get it to work with IE. My password fill ins won't work on sites that I have added. Please help!
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Hi bridgemama
If I have not yet welcomed you to the Community Forums, then Welcome, and if I have already...then Welcome again.
If you are seeing the following then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double cliks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Regards, Baldrick
If I have not yet welcomed you to the Community Forums, then Welcome, and if I have already...then Welcome again.
If you are seeing the following then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double cliks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Regards, Baldrick
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