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Please help with reinstalling webroot secure anyware on this computor
Please help with reinstalling webroot secure anyware on this computor
Hi Doggone

 

Certainly can do. Please follow the steps below closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here(Best Buy Subscription PC users click HERE)
  • Uninstall WSA (you can do so as per any installed applicaiton, via the Add/Remove Control Panel applet) and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Give that a go and post back either way to let uys know how you get on/if you need more assistance.

 

Regards, Baldrick
Hi Baldrick thanks for your response. Problem is this is the 3rd of my 3 licences and although I deleted from this laptop it is still showing as active in my account.

 
Hi Doggone

 

No worries...if you want to deactivate a PC that has previously been registered to your keycode/subscription then please review the contents of this KB Article that will assist you in the process of deactivating it.

 

Regards, Baldrick
Great problem resolved thanks for your help.
Hi Doggone

 

You are most welcome...glad to hear that yo are sorted and that we could be of help. :D

 

Regards, Baldrick

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