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I forgot my user name and password
Hello Sylvester

 

Welcome to the Webroot Community,

 

Your user name is your email address.

 

Follow the instructions below to reset your password or security code.

    1. Click here to access the management website.
 


  1. Click on the "Can't log in?" link in blue next to the Log In button.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials4.png
     
  2. Select if you would like to reset your Password or Personal Security Code.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials5.png
     
  3. Enter your email address in the box provided.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials6.png
    Follow the instructions below to reset your password or security code.
      [list=1]
    1. Click here to access the management website.

  1. Click on the "Can't log in?" link in blue next to the Log In button.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials4.png
     
  2. Select if you would like to reset your Password or Personal Security Code.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials5.png
     
  3. Enter your email address in the box provided.

    http://sw.nohold.net/Webroot/Images/wsa_changecredentials6.png

    If after entering your email address you receive a message stating, "Your account has not been activated," you can have the activation email resent to you. Click the Resend Email button and follow the instructions in the email. If you need assistance confirming your account, click here.
[/list]

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