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I recently purchased anti virus but it won't download, all I get to is the red screen that says Webroot security alert, what to do 
Hi stephanedelorme

 

Welcome to the Community Forums.

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
and that should do the job.

 

But if not then please come back here to advise as to what is preventing the above.

 

Regards, Baldrick

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