Webroot says it has removed two threats. Is there a log anywhere of what it did?
Page 1 / 1
Hello
If you click on the Utilities tab in the main app panel that will reveal further option one of which is Reports. If you click on Report a new panel will open and on the lefthand side you will see optiosn to save both the Scan Log & the Threats Log.
If you click on either of these, depending on what information you want, you will b offerred an option to identify where to save the relevant data and be asked to give the saved file a name. If you do that the saved file will then open in Notepad and yo wil be able to scan, copy, edit the details.
If you want to investigate what SecureAnywhere scanned and what it found, you can save a scan log. This log might be helpful if you are working with Webroot Support to determine the cause of a problem.
If you click on the Utilities tab in the main app panel that will reveal further option one of which is Reports. If you click on Report a new panel will open and on the lefthand side you will see optiosn to save both the Scan Log & the Threats Log.
If you click on either of these, depending on what information you want, you will b offerred an option to identify where to save the relevant data and be asked to give the saved file a name. If you do that the saved file will then open in Notepad and yo wil be able to scan, copy, edit the details.
If you want to investigate what SecureAnywhere scanned and what it found, you can save a scan log. This log might be helpful if you are working with Webroot Support to determine the cause of a problem.
To save a threat log:
- From the system tray, double-click the Webroot icon.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_webrootsystemtrayicon.png
The main interface displays.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_wsamaininterface.png
- Click the Utilities gear icon.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_wsamaininterface_utilitiesgearicon.png
The Utilities panel displays.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_toolspanel.png
- Click the Reports tab.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_toolspane_reporttab.png
The Reports panel displays.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_reportspanel.png
- Click the Save threat log button.
http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/2014pchelp/pc_reportstab_savethreatlogbutton.png
The system prompts you for a location to save the log, gathers threat data saved since installation to a text file, and displays the file.
I finally found the utilities tab. Thanks for the clear instructions.
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.