Userlevel 7
Hi Annieb-yourock
Welcome to the Community Forums.
This does occassionally happen and in those circumstances it is recommended that you carry out an uninstall/clean reinstall of WSA. If you would like to do so then please follow the steps below closely!
Regards, Baldrick
Welcome to the Community Forums.
This does occassionally happen and in those circumstances it is recommended that you carry out an uninstall/clean reinstall of WSA. If you would like to do so then please follow the steps below closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Regards, Baldrick
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