Can't get to the box where I enter product key. I am stuck.
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I am stuck with a big box that I can't get past. Don't know what to do next to install the renewal I recently purchased.
Hello christycorb
Welcome to the Webroot Community,
If you have a new keycode, you can activate it as follows:
If you would like to also add your keycode to your online management account, click here for instructions.
Welcome to the Webroot Community,
If you have a new keycode, you can activate it as follows:
- Open SecureAnywhere.
- Click the gear icon next to My Account. Your account panel displays.
http://sw.nohold.net/Webroot/Images/myaccountdetails.png
- Under Activate a new keycode, enter the keycode you want to add and click Activate.
Note: your keycode is a string of 20 alphanumeric characters. It is unique and holds the information about your subscription. You may choose to copy and paste your keycode when prompted, to ensure that the characters are entered correctly.
If you would like to also add your keycode to your online management account, click here for instructions.
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