Hello emiliovstheworld, and Welcome.

 

What makes you sure that particular file is a threat in itself, as I can't find reference to it being described as such?

It is part of the Magix Video software (example: http://systemexplorer.net/file-database/file/videodeluxe-exe

 

However, I see that it is probably an Ad-supported software, so you may have installed something unwanted with it, perhaps a PUA (Potentially Unwanted Application).

 

What problems are you seeing? Try to uninstall Magix, and check if you have any unexpected toolbars or similar.

 

If you continue to see problems, and feel you could be infected, then please contact support, who'll clear it up:   Submit a Support Ticket

 

Please feel free to ask for any further advice here.

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Hi emiliovstheworld

 

Welcome to the Community Forums.

 

Dermot is quite correct but alternatively, is you feel technically more capable tand for those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.

 

For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket.  Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.

 

To make sure that your WSA is checking for PUA's with the best proficiently, it sometimes helps to reset the PUA detection within WSA's settings. For PUA's that had previously been scanned and determined to be OK, but have since been added to detection/removal, you may want to complete the following steps:

 

• Open Webroot SecureAnywhere
  
• Click on ‘Advanced Settings’ from the top right
  
• Select ‘Scan Settings’ from the left side
  
• Unselect the option “Detect Potentially Unwanted Applications”
  
• Click on the Save button (you may have to enter in a CAPTCHA)
  
• Reselect the option to “Detect Potentially Unwanted Applications”
  
• Click on the Save button
  
• Run another scan with Webroot and remove any items that get detected.

To help avoid PUA's in the future, remember to read all of the information when installing or updating software (Adobe downloads often have those "extra special offers"attached... PUA'S!: often the PUA included will be mentioned, and you can opt out of installing it.  Those check boxes you see? Usually only one of them is for the User Agreement of the software you want, the others are for the junk you don't.

 

 I hope this helps you both understand, and resolve the problem and if not please let us know!

 

Regards, Baldrick

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